OUR MISSION

OUR MISSION

MİSYONUMUZ

As TEMA Company, our mission is to correctly determine the needs and requirements of our customers and to provide them with the most appropriate insurance products and services delivered conveniently. On the strength of 35 years of experience and know-how, we aim to prepare the most suitable and customized products with the highest insurance coverage against the risks that our customers may face. Our objective is to prioritize our customers’ benefits and to maximize customer satisfaction by providing superior service quality during the whole process of insurance service, from the proposal to the damage and post – damage stages.

OUR VISION & KEY VALUES

OUR VISION & KEY VALUES

VİZYONUMUZ

As TEMA Company, we know that the core benefits offered in the insurance sector are “safety” and “trust”. We aim at making our customers feel safe and secure by every piece of insurance product and service we provide to them. Since the first insurance policy we have prepared, we’ve been desiring our products to facilitate our customers’ lives while increasing their life qualities. Insurance is all about making a promise and according to us at TEMA Company, keeping promises is the most valuable virtue.
In order to keep our promises we believe in the necessities of:
• Tracking the global and national changes and developments in the insurance sector,
• Being updated about the legislation,
• Giving support to the associations and institutions that are founded to provide contribution to the insurance sector,
• Training the whole staff in order to guarantee superior service quality,
• Tracking the changes in the customer needs and requirements due the macroenvironmental developments,
• Improving and increasing the perceived customer value by providing the most qualified and convenient service,
• Prioritizing the customer benefits,
• Giving support to customers at every stage of the service process,
• Being technologically and organizationally updated,
• Facilitating our customers’ lives by protecting and defending the fundamental philophy of “good will” in the insurance business while abiding by our core values We believe in the philosophy of sincerity while working and serving to our customers because our customers are our benefactors and our partners.

WHY US ?

WHY US ?

NEDEN BİZ?

Tema Sigorta defines your risks with knowledge on sector and experienced staff, then offer insurance solutions which suitable your risks. Answers your losses 7/24 on unwanted situation. Meets your expectations on time and solid. You can feel the privilege of TEMA SİGORTA adopt work principle with motto: Right Risk Fixation – Right Policy – Right Result….